In the News
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Business Insider
According to Mantej Singh Randhawa, you can ask 10 supply chain employees to define agentic AI and get 10 different answers.
Sep 21, 2026 -
Newsweek
Enterprises are moving from work processed by people and validated by people to work processed by machines and validated by people, all wrapped in responsible AI.
Sep 17, 2026 -
CNBC
As AI safety and governance move to the center of the enterprise agenda, the constraint is no longer model capability, but governance built into operations, the premise behind Genpact's pivot to Agentic Operations.
Sep 17, 2026 -
Diginomica
A significant amount of Genpact's current agentic AI customers are running on outcome-based models, and most new customers are signing onto outcome-based AI for agentic processes.
Sep 5, 2026 -
Supply & Demand Chain Executive
AI strategy and workforce strategy now go hand in hand, and supply chain organizations that invest in both will move faster and turn AI into a sustained competitive advantage.
Aug 30, 2026 -
TechTarget
Genpact's Steve Prewitt on why the real risk in AI-driven decision-making isn't the model; it's the foundation underneath it.
Aug 28, 2026 -
Unite.AI
AI can handle very complex tasks when the objective is clear, the data is reliable, the process is defined, and the outcomes are measurable.
Aug 21, 2026 -
The AI Journal
The real test of AI is not whether it can perform in a controlled pilot, but whether it can operate in the last mile of the business: the complex, exception-heavy layer where work actually gets done, decisions are made, and outcomes are measured.
Aug 21, 2026 -
Unite.ai
The success of an agentic solution is less about the intelligence of the models and more about the quality of guardrails put in place.
Jul 21, 2026 -
CIO
Organizations need high-quality well-governed data to enable and trust AI agents to make real-time decisions autonomously.
Jul 20, 2026
