In the News

Chief AI officers are increasingly common in today’s C-suites. But Genpact is taking things one step further with a “Global Agentic AI Officer.”

Genpact Chief Technology & Innovation Officer Sanjeev Vohra says CIOs who understand business value creation are best positioned to deliver IT work that supports the business.

Genpact Chief Strategy, Corporate Development & Global Agentic AI Officer Jinsook Han explains how governance and architecture in particular can be an accelerator of innovation in the age of agentic AI.

Genpact CHRO Piyush Mehta discusses how AI is embedded in HR through Genpact tools like HRpedia and Genome, making AI part of daily employee workflows.

Genpact Agentic Solutions and Platform Engineering Lead Aniruddha Ray explores how vibe-coding tools lay the groundwork for a hybrid future where developers and agentic systems work together to create a new generation of AI-human collaboration.

How do you get line of business executives thinking about the best way to manage AI agents in the processes and workflows for which they are responsible? Genpact Chief Agentic AI Officer Jinsook Han says a Pokémon analogy can help.

Genpact Chief Technology & Innovation Officer Sanjeev Vohra advises leaders to invest in the right partners, align resources early, and do due diligence to avoid IT pitfalls.

Genpact Chief Agentic AI Officer Jinsook Han speaks on Genpact's deployment of Agentic Life Cycle Development, a framework that tracks how AI agents are created, deployed, used and improved within orchestrated systems.

Genpact Chief Innovation & Technology Officer Sanjeev Vohra explores how governance builds trust, mitigates systemic risk, and accelerates adoption of agentic AI.

Genpact Global Growth Leader for Agentic AI Shubhro Pal explores how the industry-wide shift to agentic AI makes operational discipline more critical than ever, with Lean Six Sigma providing a methodology to embed process intelligence into an enterprise AI journey.

The Genpact AP Suite upgrade highlights Wesco’s broader digital transformation efforts, positioning the company to pursue greater operational efficiencies amid ongoing industry changes.

Genpact CFO Forum Lead Alfred Sanders, CPA, describes how accountants will fuel CFOs' navigation of the agentic future.

Genpact CFO Forum Lead Alfred Sanders, CPA, explores how firms will increasingly adopt agentic AI-augmented practices, where human teams and digital agents collaborate seamlessly.

Genpact Chief Technology & Innovation Officer Sanjeev Vohra on tech stacks evolving into modular architectures designed for scale with AI becoming the underlying linchpin powering enterprise systems.

“As insurers embrace AI to enhance operations or customer experience, they must ensure that every interaction—whether human-led or AI-powered – meets or exceeds customer expectations,” said Adil Ilyas, Global Business Leader for Insurance at Genpact.

AI isn't just upgrading business process management (BPM). It's demolishing the old playbook and writing a new one.

Genpact’s CEO shares why eliminating ‘process debt’ is critical as we move into an agentic AI world.

The question is no longer if AI has a role in insurance—but how boldly we can rethink claims processing to meet the demands of a changing world.

These upstart consulting firms are specialized and have an AI-first philosophy, helping them compete with established players.

Leading with, “There is no Artificial Intelligence without Process Intelligence,” Genpact CEO BK Kalra shares how AI with process expertise, data insights, and industry domain knowledge leads to real business outcomes.

Unlike its industry peers, Genpact, which has undergone a strategy reset under new leadership, has beefed up its mid and senior-level talent. It has hired over 100 executives in the past five months, Sanjeev Vohra tells Moneycontrol.

Over the past decade, two parallel journeys have emerged and shaped enterprise transformation in tandem: the process journey and the data journey.

The new model leverages agentic AI to deliver results, fundamentally changing how value is created and measured.

As the majority of organizations are now piloting or investing in AI use, the rising scarcity of AI talent is causing a deepening enterprise anxiety.

AI is reaching an inflection point, effectively rewriting the traditional CTO playbook that was built in the cloud and internet era.